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Moon Palace Jamaica Ocho Rios Exterior photo

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Key details

About the Resort

Main St, Ocho Rios

Steps from Ocho Rios Bay Beach

Great

8.0

8.1

/10

4.3

3.2

Loved by Moon Palace Jamaica guests

Familiar faces

Wonderful experiences

Sandy beach

Nice coffee shop

"I love the location of this property, it has beachfront access, great pools and I love that you can walk the town."

Dwan from United States

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"Surf ?‍♂️ machine was a big hit..games room and kids club awsome."

Emma from Jamaica

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"The activities at the pool and the water activities were incredible"

Lazaro from United States

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5-star beachfront resort in Ocho Rios with luxurious amenities

Amenities

Moon Palace Jamaica boasts a Grand Pool Complex featuring multiple pools, a swim-up bar, and a kids' pool area. The hotel includes a private beach with beach cabanas and water sports options. The on-site Nurture Spa provides a selection of relaxation treatments and wellness options.

Rooms

The hotel offers 705 spacious accommodations, each equipped with a balcony and a whirlpool. Suites include options such as Ocean View and Family Suites, providing ample space for family gatherings. The Family Suites feature upgraded amenities for children, enhancing the family experience.

Dining

Guests can choose from 9 on-site restaurants, including Asian cuisine at Momo and Italian fare at la Trattoria. The hotel also offers a buffet-style restaurant, allowing for diverse dining experiences. Additionally, 24-hour room service is available for added convenience.

Location

Moon Palace Jamaica is situated in Ocho Rios, a 90-minute drive from the Sangster International Airport. The hotel is conveniently located near local attractions such as Dunn's River Falls and Mystic Mountain. Beaches, shopping, and cultural experiences are within reach.

Entertainment

The hotel offers daily entertainment programs including live performances and activities for all ages. A large kids' club engages young guests with supervised activities and play areas. For adults, themed parties and nightlife options are readily available.

Highlights

Rooms: 705 spacious accommodations

Dining: 9 on-site restaurants

Amenities: Grand Pool Complex and private beach

Location: 90-minute drive from Sangster International Airport

Entertainment: Daily live performances and themed parties

“This beachfront resort in Ocho Rios aims for comprehensive vacations, especially for families, with plentiful dining and a wide array of activities. While some find inconsistencies in service, the impressive spa and family-focused amenities stand out. I see value here for those prioritizing convenience and included options.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.7/10Review score

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Highlights from guests

DiningFood Variety!

The buffet's endless options and superb quality exceeded expectations. I tried new dishes daily!

Miguel from Spain

Review on

Children's AmenitiesKids Stay Busy!

The games rooms kept the kids entertained all evening. Definitely a highlight!

Emma from Australia

Review on

Room FeaturesWalkout Rooms!

Staying in a walkout room was wonderful. I wouldn't stay in any other type!

Rodney from United States

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Sports & FitnessWatersport Selection

The range of available watersports was amazing. The beautiful beach location made everything better.

Charles from United Kingdom

Review on

Select your room type

Moon Palace Jamaica offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Deluxe Ocean View Balcony Kids & Teens
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Walk Out Suite Ocean View Kids & Teens
2 persons
47 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Superior Family Partial Ocean View Kids & Teens
2 persons
60 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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September 2026 - September 2027

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Check-in/ Check-out

Facilities

Moon Palace Jamaica offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Billiard tables
Table tennis

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Public Bath
Shallow end
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Moon Palace Jamaica offers a delightful selection of dining venues that cater to every palate, from intimate Italian favorites to vibrant seafood delights. Each restaurant brings a unique atmosphere and menu, ensuring guests experience both authenticity and a taste of the local culture.

Buccaneers Reef
International
Ambiance
Family friendly with a lively, casual setting.
Key Offerings
A diverse menu featuring vegetarian, vegan, gluten-free, and dairy-free options, perfect for all dietary needs.
Reservation
No
Open daily for breakfast, lunch, and dinner from 07:00 - 11:00 and 18:00 - 23:00.
La Gondola
Italian
Ambiance
A cozy, family-friendly Italian setting filled with rustic charm.
Key Offerings
Indulge in authentic Italian dishes with vegetarian and vegan options available.
Reservation
No
Open daily for dinner from 18:00 - 23:00.
Pier 8
Seafood
Ambiance
Family friendly with stunning ocean views.
Key Offerings
A fresh seafood selection with options catering to vegetarian, vegan, gluten-free, and dairy-free diets, available for breakfast, lunch, and dinner.
Reservation
No
Open daily for breakfast from 07:00 - 10:30 and for dinner from 18:00 - 23:00.
Momo
Chinese, Japanese, Asian
Ambiance
Family friendly with a contemporary Asian flair.
Key Offerings
Explore a fusion of Chinese and Japanese flavors with vegetarian and vegan options available.
Reservation
No
Open daily for dinner from 18:00 - 23:00.
Gourmet Corner
Italian, Pizza, Sushi
Ambiance
A casual, family-friendly dining experience.
Key Offerings
Delight in a variety of gourmet pizzas and sushi options, perfect for brunch, lunch, or dinner.
Reservation
No
Open daily from 11:00 - 23:00.
Boulangerie (Coffee shop)
Coffee/Light bites
Ambiance
A cozy coffee shop atmosphere, perfect for casual dining.
Key Offerings
Serves delightful brunch and high tea offerings, along with a variety of pastries.
Reservation
No
Open daily from 00:00 - 23:30.
Piano Bar
Cocktail lounge
Ambiance
Elegant and inviting, featuring live piano music.
Key Offerings
Enjoy an exquisite cocktail hour atmosphere with live music.
Reservation
No
Open daily from 17:30 - 00:00.
Loud Bar
Cocktail lounge
Ambiance
Vibrant and energetic, perfect for socializing.
Key Offerings
Sip on crafted cocktails during cocktail hour in a lively setting.
Reservation
No
Open daily from 18:00 - 00:00.
Lobby Bar
Cocktail lounge
Ambiance
Relaxed yet sophisticated, ideal for unwinding.
Key Offerings
Enjoy refreshing drinks with a tranquil ambiance.
Reservation
No
Open daily from 10:00 - 00:00.
Snack Bar and Grill
Grill/BBQ
Ambiance
Casual outdoor grill setting.
Key Offerings
Delicious snacks and grill options available during the day.
Reservation
No
Open daily from 11:00 - 23:00.
Sun Deck (Pizza and Snacks)
Pizza
Ambiance
Open-air deck setting over looking the scenic views.
Key Offerings
Casual dining with delicious pizzas and snacks.
Reservation
No
Open daily from 11:00 - 17:00.
Sun Deck Grill
Grill/BBQ
Ambiance
Relaxed grill setting.
Key Offerings
Enjoy grilled favorites in a laid-back outdoor atmosphere.
Reservation
No
Open daily for dinner from 18:00 - 23:00.

Location

Main St, Ocho Rios

Explore Ocho Rios

Ocho Rios Bay Beach

9 minutes walking

Stunning beach with soft sands and clear waters, perfect for swimming and relaxation, all within minutes from the hotel.

Coyaba River Garden and Museum

11 minutes walking

A serene garden showcasing Jamaica's flora and historical artifacts. Features guided tours and vibrant cultural experiences.

Dunn's River Falls and Park

35 minutes walking

Famous waterfall offering a natural climbing experience. Scenic beauty perfect for family outings and enjoying nature.

Irie River Rafting

11 minutes walking

Relaxing river rafting on the lush Irie River. Perfect for couples and families seeking adventure in nature.

Shaw Park Gardens

30 minutes walking

Beautiful botanical gardens for a leisurely stroll, featuring waterfalls and varied plant species for relaxation.

Taste Of India

5 minutes walking

Authentic Indian cuisine with vibrant flavors. Try their butter chicken or vegetarian thali in a cozy setting.

John Crow's Tavern

10 minutes walking

Casual atmosphere with a variety of local dishes and drinks. Known for its jerk chicken and refreshing cocktails.

Island Village

15 minutes walking

Shopping and entertainment complex featuring live music events and local crafts, ideal for families and tourists.

Club Foreplay

5 minutes walking

Vibrant nightlife spot offering live DJ music and dance. A popular venue for both locals and travelers looking for fun.

Getting around

City Centre
Ocho Rios 6 min · 1700 ft
Airports
Ian Fleming International (OCJ) 25 min · 10.3 mi
Norman Manley International (KIN) 144 min · 59.6 mi

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

621

Former name

Sunset Jamaica Grande

Reviews and Ratings

Feedback about Moon Palace Jamaica from previous guests about their experience

Review summary

Based on recent reviews

Moon Palace Jamaica is a popular choice, especially for families, thanks to its wide array of activities; guests frequently highlight the kids' club, arcade, and diverse entertainment like magic shows. With multiple pools and beach options on the large property, there's plenty to explore, and dining is also a plus, with a pizza oven available all day and specialty restaurants like Momo hibachi receiving high praise, though some found the buffet-style dining to be somewhat repetitive. Many appreciate the convenient location for exploring Ocho Rios, including the craft market and attractions like Mystic Mountain and Dunn's River Falls. Several reviewers also enjoyed the views and mentioned taking advantage of amenities like the catamaran.

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Review score

Based on 3717 verified reviews

8.1 /10

Great

75 %

Recommend

Location

8.7/10

Cleanliness

8.5/10

Value for money

7.7/10

Free WiFi

7.8/10

Pros

Pleasant staff

Soft sand

Clean facility

Spa experience

Cons

Slow check-in

Small bathroom

Bland food

Michael from Australia

Family with children

superior deluxe ocean view balcony kids & teens

5 nights in November 2025

Reviewed: February 08, 2026

6/10

mixed feelings about my stay

rude staff substandard cleaning

I found the front desk staff to be quite unhelpful. they were unwilling to accommodate a simple request for complimentary airport transfer, even after i spent seven nights there. some staff members were rude. One even told me, "do not come back". the cleaning service also fell short of expectations for a hotel claiming a high standard. Something was always missing after they cleaned my room.

0 Helpful

Jacob from United States

Family with children

Superior Family Partial Ocean View Kids & Teens

5 nights in November 2025

Reviewed: January 25, 2026

8.8/10

fantastic resort with excellent service

beautiful hotel variety of options

I appreciated the beautiful hotel and the staff that goes the extra mile. I wish there were more vegetarian options available at all locations. The room service was pretty good, and i loved being able to get food at all hours. I enjoyed the wide variety of options. The staff were always really good.

Dining

9/10

the food was great and offered a good variety. i particularly enjoyed the jerk hut and momo restaurants. Room service provided a convenient option to have meals at any time, and the breakfast featured a variety of choices.

Location

8/10

the location is perfect and the beach is fine. It may not compare to other beaches in places like negril, but it is decent. The hotel provides a strategic spot to visit the town center and attractions.

Facilities

9/10

the hotel entertainment is good, especially the Jamaican culture show. i found several activities to enjoy every night, and the drinks were very good. The pools and general infrastructure of the resort is commendable and well maintained

Rooms

9/10

The rooms were clean and accommodation was superior. the hotel offers many rooms, including family partial ocean view options. My room included amenities that contributed to a comfortable stay. The cleanliness was noticeable.

0 Helpful

Jacob from United States

Single

Superior Deluxe Ocean View Balcony Kids & Teens

4 nights in November 2025

Reviewed: November 28, 2025

6/10

mixed experience at the resort

the breakfast offered a suitable variety of choices.

Check-in took an unreasonable amount of time. It lasted one hour and thirty minutes. the food at one restaurant tasted horrible. a further restaurant also failed to impress with its food quality.

0 Helpful

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